Privacy Policy

Last updated: 25/03/2025

Introduction

Salad days takes the privacy of its customers seriously. This Privacy Policy (“Policy”) describes the policies and procedures on the collection, use, disclosure and protection of Your information when You use our website located at https://saladdays.co/ made available by “Amicus Natural Products Private Limited” (“Company”, “we”, “us” and “our”). If You have any questions or concerns regarding this Policy, please do not hesitate to contact us. Please review this Privacy Policy carefully. By using this Site, You accept the terms of this Privacy Policy. Additionally, by using this Site You consent to our collection, use, disclosure and retention of Your information as described in this Privacy Policy. We may amend or modify, this Privacy Policy (including replacing this Privacy Policy with a new Policy), at any time at the sole discretion. We will alert You with the revised policy on the website about any changes by updating the “Last Amended” date of this privacy policy. Your continued use of the Site after the Effective Date constitutes Your acceptance of the amended Privacy Policy.

Definitions

"Cookies" refers to a small file placed on your device by our website or mobile application when you either visit or use certain features of our website or mobile application. A cookie generally allows a website or mobile application to remember your actions or preference for a certain period of time. "Data Protection Laws" means any applicable law for the time being in force relating to the processing of Data. "Information" refers to: a. "Personal Data" - refers to the data about or relating to a natural person who is directly or indirectly identifiable, having regard to any characteristic, trait, attribute or any other feature of the identity of such natural person, or any combination of such features, or any combination of such features with any other information. b. "Sensitive Personal Data" - refers to the data revealing, related to, or constituting as may be applicable (but not limited to) passwords, financial data, official identifier, address and contact information. "Minor" - Any person who does not have the legal capacity to contract as per respective jurisdiction (Below 18 years of age in case of India). "Services" - All services made available by Amicus Natural Products Private Limited. "Service Provider" includes any natural or legal person who processes the Personal Information on behalf of the Company. "Website" refers to https://saladdays.co/ and any subsequent pages under its sitemap. "You", "Your", "Yourself" and "User" shall mean and refer to natural persons who use the Website.

How Information is Collected

In order to avail any services through the Website, You may provide/ We may collect the following information which includes, but is not limited to: • Contact details including Your name, postal address, email address, phone number, country and other similar contact data. • Order information including Your name, billing address, shipping address, payment confirmation, email address, and phone number. • Account information including Your username, password, security questions and other information used for account security purposes. • Customer support information including the information You choose to include in communications with us, for example, when sending a message through the Services. • Information such as device information, operating system, and operating system provided advertising id, IP address, date and time of every user request. • User interaction on Our Website • Demographic profile (like Your age, gender, occupation, education, address). • Personal preferences and interests • Your bandwidth speed and information about the software programs that are installed on Your computer. • Standard server log information • Financial information: payment instrument information, transactions, transaction history, preferences, method, mode and manner of payment, spending pattern or trends, and other similar data. • Technical information: website, device and mobile app usage, Internet Protocol (IP) address and similar information collected via automated means, such as cookies, pixels and similar technologies. This may include the information mandated by the law enforcement agencies. • Transaction information: date of the transaction, transaction amount, transaction history and related details. We may also collect the following information about: • The pages You visit/access. • The advertisements You view. • The links You click on our website. • The number of times You access the page. • Things You view, add to bag, add to wish list. • Your opinion on services, products, features on our websites. This Policy does not apply to information collected by Us offline or through any other means, including on any other website operated by the Company or any third party (including our affiliates and subsidiaries); or Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from the Website.

When Your Information is Disclosed and Distributed

We may disclose and distribute Your information for the following purposes: 1. Service Providers and Third Parties: Information may be shared with vendors, consultants, and other business partners to support services like payment processing, sending emails/notifications, and improving the platform and services. 2. Experience enhancement: We may use 'aggregate' level user information to build marketing profiles, develop technology that can improve user experience, analyse usage of Our Website. 3. Cloud Kitchen: When ordering food, Your details are shared with the restaurant to process Your order details, preferences and provide updates like delivery status. 4. Academic Partners: Information may be shared for academic research purposes. 5. Delivery Partners: Certain details like name, phone number, and profile picture may be shared with Delivery Partners. 6. Crime Prevention/Investigation: Information may be shared with authorities to comply with laws, prevent fraud, or enforce policies, including identity theft prevention and intellectual property claims. 7. Internal Use: Information may be shared with Affiliates for internal business purposes. 8. Advertisers/Marketing: The Company may use the data for Marketing and Promotions, including Digital Marketing. The information provided by You, such as Reviews, may be used for Marketing. The Company may collaborate with third-party advertisers to show personalized ads. You can opt out of interest-based ads on third-party sites. 9. Investors: We may disclose and/or transfer Information to an investor, acquirer, assignee or other successor entity in connection with a sale, merger, or reorganization of all or substantially all of our entity, business or assets. 10. Other Purposes: To provide, personalise, maintain and improve our products and services, such as to enable deliveries and other services. Your information may also be shared as required to fulfil the purpose that You provided it for with Your consent. In summary, Your data is shared for operational support, marketing, legal compliance, and research purposes, but the Company may provide options to opt out of certain ad-related data sharing.

Cookies and Other Electronic Tools

We, and third-party partners, may utilize cookies, pixel tags, web beacons, mobile device IDs, and similar technologies to collect and store information regarding Your use of our Services and third-party websites. Cookies are small text files stored on Your device to recognize You, retain preferences, personalize content and advertising, conduct research and analytics, track Your use of our Services, and assist with security and administrative functions. Cookies may be persistent or session-based. Pixel tags (also known as web beacons or clear GIFs) are embedded graphics used to track activities such as webpage visits, ad impressions, or clicks, and to access cookies stored on Your device. We may use web beacons in emails or newsletters to assess their open rates and for other analytics. We use Cookies and similar technologies for purposes, such as: • Authenticating users; • Remembering user preferences and settings; • Determining the popularity of content; • Delivering and measuring the effectiveness of advertising campaigns; • Analysing site traffics and trends, and generally understanding the online behaviours and interests of people who interact with our services; By using the Services with cookies enabled, You consent to the use of cookies as outlined. Third parties whose products or services are accessible or advertised through the Services, including social media platforms, may also use cookies or similar technologies. We recommend reviewing their respective privacy policies for more information, as we do not control their practices and their policies govern their interactions with You. How to manage Cookies: You can block cookies by activating the setting within Your browser that allows You to refuse the setting of all or some cookies. Please be aware if You use Your browser settings to block all cookies (including essential cookies) You may not be able to access all or parts of our website. Cookies can be managed on popular browsers. To modify cookie settings: • Google Chrome: Go to "Settings" > "Privacy and security" > "Cookies and other site data." • Mozilla Firefox: Click on "Options" > "Privacy & Security" > "Cookies and Site Data." • Microsoft Edge: Navigate to "Settings" > "Privacy, search, and services" > "Cookies and site permissions."

Rights of the User

As permitted by law, You have the following rights with respect to this policy: • Right to access data - To have complete access to the data, which shall include updating/correcting/deleting the data. • Right to opt out - Withdraw (opt-out)/restrict/object Your consent at any time, in respect to information processed with Your consent. • Right to file a Complaint - File a complaint with the Company and/or the relevant data protection authority. • Right to Grievance Redressal - Right to have Your data privacy grievance addressed.

Data Storage

We use third party data centres and cloud services with relevant security safeguards and laws to securely store Your data and to minimize the possibility of data loss.

Minors & Use on Behalf of Another Person

If you are accessing or using the Website on behalf of another individual, including but not limited to minor, or an employer, you represent and warrant that you have the requisite authority to accept this Policy on behalf of such person, and to consent to the collection, processing, and use of their Personal Information as outlined in this Policy. In the event that you are accepting this Policy on behalf of a minor or an individual with a disability, you represent and warrant that you are the parent or legal guardian of the child or individual with a disability, as applicable.

Linked Services

Our Website may contain links to or integrations with other services such as Instagram, Facebook, Twitter, LinkedIn, and other media services platforms whose information practices may be different than ours. Visitors should consult these other services' privacy notices as we have no control over information that is submitted to, or collected by, these third parties.

Data Security Precautions

We take reasonable precautions to protect Your Personal Information or Sensitive Personal Data or Information, information on the Website and our customers' information from unauthorized access/ alteration, disclosure or destruction of information we hold. In particular: • We encrypt many of our Services using SSL certificates; • We provide role-based access to employees/partners who need to login to our systems/ applications; • We may provide password-based authentication to users who login to our website; • Two-factor authentication is in place (wherever feasible) for employees and third parties who access our systems and applications; • We review our information collection, storage and processing practices, to guard against unauthorized access to systems; We permit access to Personal Information or Sensitive Personal Data or Information to our employees, contractors and agents who are subject to strict contractual confidentiality obligations for data processing purposes. Please be aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect Your personal data, we cannot guarantee the security of Your data transmitted through the platform. Once we have received Your information, we will use strict physical, electronic, and procedural safeguards to try to prevent unauthorized access.

Limitation of Liability

The Company shall not be liable to you for any loss of profit, production, anticipated savings, goodwill, business opportunities, or any other type of direct or indirect, incidental, economic, compensatory, punitive, exemplary, or consequential loss arising from or related to the performance or non-performance of its obligations under this Policy. The Company shall not be responsible for any actions or omissions of third parties who may receive or handle your Information. Notwithstanding any provisions contained in this Policy or elsewhere, the Company shall not be held liable for any loss, damage, or misuse of your Information if such loss, damage, or misuse results from a Force Majeure Event. A "Force Majeure Event" shall be defined as any event beyond the reasonable control of the Company, including, but not limited to, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes, lockouts, or other industrial actions, riots, insurrection, war, acts of government, computer hacking, civil disturbances, unauthorized access to computer data and storage devices, computer crashes, breaches of security and encryption, pandemics, or national or state lockdowns for any reason, and any other similar events that are outside of the Company's control and cannot be reasonably mitigated.

Compromise of Information

In the event that any information under our control is compromised as a result of a breach of security, the Company will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations. By using the Company's services, You agree that we may notify You of any security breach through email and that notification will only occur after we confirm an actual breach occurred in accordance with the applicable laws and regulations.

Changes to This Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Jurisdiction

Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of Gurugram, Haryana. The Parties irrevocably submit to the jurisdiction of such courts and waive any objection based on venue or inconvenient forum.

Severability

If any court or competent authority finds that any provision of this Privacy Notice (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this Privacy Notice will not be affected.

Warranty Information

We take care to handle Your personal information according to data protection laws. By using our food delivery services, You confirm that the personal data You provide is accurate. While we implement security measures, we cannot guarantee that data transmission or our website's processing will be error-free or fully secure. You acknowledge potential risks beyond our control. By using our services, You accept these terms and limitations.

Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, withdraw or manage consent preferences, register a complaint, or simply want more information, contact our Grievance Redressal Officer: Address: Plot No. 250, Udyog Vihar Phase 1, Gurgaon, Haryana, India-- 122016 Email: hello@saladdays.co Phone Number: +91 9643800901 By using our website, You agree to the terms of this Privacy Policy. Thank You for choosing Amicus Natural Products Private Limited.